We are committed to the success of the Orneta brand, it is crucial to provide the best possible support infrastructure. A community support site is provided to serve you more efficiently. The site is monitored by Orneta Service representatives to foster an environment that encourages our customers to develop and maintain the necessary support infrastructure. The Orneta Community Support Forums are an excellent peep-to-peer resource to find assistance, share ideas, and provide feedback for Orneta products. We encourage you to visit the support forums to find answers. Visit the Orneta Community Support Forums @ http://www.orneta.com/support/

Install Issues

• How to Install and Register
• Security: Not digitally signed with a trusted certificate
• Security: Does not have sufficient system permissions
• Security: Simple Mobile Signing Certificates
• How to download a device specific version
• Where is Scissors Mobile after installation?

Registration Issues

• Registration Code will not work
• Registration is successful, but the application freezes

Synchronization Issues

• Desktop Notes Sync is unavailable
• Common ActiveSync Errors
• New Notes are not synchronized
• How to enable NoteSync logging

Orneta Service Email Support

Orneta Service provides a 24 hour response time Monday thru Friday, excluding Holidays. If your question is not addressed please email service@orneta.com.